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Welcome & Index
Buy Online Our Guarantee
Site copyright Thickwall Cylinders
2007 |
Our Guarantee To YouEstablished in 1999, our cylinders are handcrafted to your specifications in our small workshop. We aim for 100% customer satisfaction and to understand our customers' needs. We think that the thick cylinder wall makes our products better qualtiy, more comfortable, means they are less likely to break, and the slight addition to the weight adds to the pumping sensation and effectiveness! When purchasing from us you will be covered under the Consumer Protection (Distance Selling) Regulations 2000 which give you a 7 day cooling off period. Unless we have started making a bespoke item, you can cancel your order within seven days and have a full refund.
You can find the full and detailed terms and conditions of business here. Our cylinders are made from cast acrylic which
is manufactured to ISO 9000 and was developed for windows of submersibles and
high pressure vessels in industry, so they are highly durable.
We are so confident of our quality that cylinders are guaranteed for
one year against faults of manufacture. Pumps are guaranteed for 3
months.
(Statutory rights under UK law are not affected). Just a few of our recent customers comments on our cylinders: "What a beauty! I have seldom seen such meticulous tooling. A work of art no
less. It's a delight to use..." - P Lawrence "The quality and craftsmanship is excellent."
"Just wanted to say thanks for the quick shipment and great product. The tube is
really solid and it feels great pumping in it. I will soon step up from my 2''
and I know, where I will buy my next cylinder." "Thanks you for the two stage cylinder I ordered it works a treat & it
is the best workmen ship I have come across so far. Keep up the good work
hope to order more cylinders later on..." "Thanks so much for your help and keeping me informed every step of the way ;
brilliant service. I wish you all the best in future. I'm sure I will be back
soon." Data protection: All information supplied to us will be kept strictly confidential and will only be shared if we are legally required to do so. Personal information including e-mail addresses will not be sold or shared. No unsolicited circulars or emails will be made by us to any of our customers, except in direct connection with their order or guarantee. |